Privacy Policy

1. About this Privacy Policy

This Privacy Policy explains how Maria Fuenzalida Hormazabal trading as PartnerWeb (referred to as "PartnerWeb", "we", "us", or "our") manages information collected through the website located at https://partnerweb.com.au.

PartnerWeb is operated as a Sole Trader in Queensland, Australia. We are committed to handling personal information responsibly, transparently, and in accordance with applicable Australian privacy requirements.

If you have questions about this policy or our data practices, you may contact us directly at partnerweb01@gmail.com.

2. Information We May Collect

Depending on how you interact with our website, we may collect or receive different types of information:

3. How We Use Information

We collect and use personal and business information strictly for legitimate commercial purposes, including:

• Responding to your project enquiries and questions
• Reviewing your digital footprint to assess project scope and technical requirements
• Preparing itemised proposals, quotes, and delivery timelines
• Communicating with you regarding requested services or consultation scheduling
• Maintaining website performance, technical health, and layout stability

We do not sell, rent, or trade your personal information to third parties. We do not use project enquiry details for automated marketing or unsolicited commercial messaging without your express consent.

4. Google Analytics

This website uses Google Analytics 4 (Measurement ID: G-EG6NST67P0), a web analytics service provided by Google LLC ("Google").

Google Analytics uses cookies and similar tracking technologies to help us understand how visitors navigate our pages. The information collected may include:

• Pages visited and duration spent on each page
• Interaction signals such as scroll depth and link clicks
• Device categories, screen resolution, browser type, and operating system
• Approximate geographic location (at city or region level)
• Referring website or campaign parameters

5. Cookies and Similar Technologies

A cookie is a small text file placed on your device by a web server. Our website currently uses:

• Essential / Technical Cookies: Standard browser session storage necessary to maintain connection security and UI state.
• Analytics Cookies: First-party cookies set by Google Analytics (such as _ga and container-specific session tokens) to distinguish unique visitors and measure aggregate page traffic, strictly subject to your affirmative consent.

We do not deploy third-party advertising pixels, remarketing trackers, or behavioural profiling cookies on this website. You may configure your browser to reject cookies, though some minor interface preferences may not persist across visits.

6. Third-Party Technology Services

We rely on reputable infrastructure and technology service providers to host and operate our digital platform:

• Vercel Inc.: Static edge cloud hosting, content delivery network (CDN), and domain routing.
• Google LLC: Web analytics (Google Analytics 4) and font delivery (Google Fonts and Material Symbols).
• Resend Inc.: Transactional email infrastructure for delivering contact form submissions.

These providers process technical data strictly to deliver their respective infrastructure services to our platform.

7. Overseas Disclosure of Information

Because our third-party technology providers (such as Vercel and Google) operate globally distributed infrastructure, technical data, website telemetry, and server transmission logs may be processed or stored on servers located outside Australia, including in the United States and other international cloud facility regions.

We take reasonable measures to engage only established providers that maintain robust security and privacy protections.

8. Data Retention

Because PartnerWeb does not currently operate a public customer database or CRM on this website, submitted enquiry data is not currently warehoused online.

When direct enquiry processing is activated, we retain correspondence and proposal records only for as long as reasonably necessary to evaluate project briefs, conduct commercial discussions, fulfill contractual commitments, or comply with applicable taxation and business record-keeping requirements under Australian law. When information is no longer needed, it is deleted or de-identified securely.

9. Data Security

We maintain reasonable technical and organisational safeguards to protect personal information against loss, unauthorized access, misuse, modification, or disclosure. Key measures include:

• Enforced HTTPS encryption across all web pages and assets
• A static-first architecture that eliminates dynamic database attack vectors
• Strict isolation of sensitive API credentials within server-side environment variables
• Data minimisation practices that avoid collecting sensitive or unnecessary personal data
• Restricted administrative access limited strictly to authorized operational roles

Please note that no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure.

10. Access, Correction and Privacy Enquiries

You may request access to personal information that we hold about you, or request that we correct inaccurate, incomplete, or out-of-date information.

To submit an access, correction, or deletion request, please contact us by email at partnerweb01@gmail.com. We will review and respond to your request within a reasonable timeframe, typically within 30 business days.

11. Marketing Communications

Submitting a project enquiry or requesting a consultation does not automatically subscribe you to marketing newsletters. We strictly adhere to the Spam Act 2003 (Cth) and do not send unsolicited commercial emails. Any future email newsletters or informational updates will require an explicit, affirmative opt-in and will include an instant unsubscribe mechanism.

12. Children's Privacy

Our website and digital services are intended for Australian business owners, professionals, and commercial enterprises. We do not knowingly solicit or collect personal information from individuals under 18 years of age.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology architecture, or legal obligations. The revised version will be published on this page with an updated "Effective Date" at the top. We encourage you to review this page periodically.